Shipping policy

Because of the multi-dimensional structure and delicate nature of our handcrafted wall art, we do not use standard postal networks.

All Archer & Grove artworks are carefully packaged and dispatched using specialised fragile-art or premium courier services to help ensure they arrive safely and in pristine condition.

Shipping Costs & Free Shipping Threshold

D2C - $24.95 flat rate on orders under $300. Free shipping on orders of $300 and above.

B2B - Free shipping on orders of $1000 and above.

Fulfilment & Dispatch

Our collections may include seasonal pre-order pieces. Where a product is available for pre-order, the estimated fulfilment timeframe will be clearly stated on the product page.

Before dispatch, each artwork undergoes final quality inspection at our Australian studio.

Once your order has been dispatched, you will receive tracking information where available.

Delivery Times

Estimated handling time: 1–2 business days.

Estimated transit time after dispatch: 1–2 business days.

Total estimated delivery time: 2–4 business days from order to arrival.

These are estimates only. Delivery times may vary due to courier capacity, weather, public holidays, remote locations or other circumstances outside our reasonable control.

Signature Required

All Archer & Grove deliveries require a signature upon delivery.

We recommend providing a delivery address where someone is available during business hours, such as a home, office, workplace or design studio.

PO Boxes & Parcel Lockers

Due to the size and fragile nature of our artworks, we are unable to deliver large-format artwork packages to PO Boxes or Parcel Lockers.

If a PO Box or Parcel Locker is entered at checkout and we are unable to fulfil the delivery, we will contact you to arrange an alternative delivery address.

Delivery Damage

We take great care in packaging and transporting our artworks. If your artwork arrives damaged, please contact us as soon as reasonably possible at hello@archerandgrove.com with photographs of the packaging and the artwork.

Please refer to our Refund Policy for information about damaged or faulty products and your rights under the Australian Consumer Law.